Digital ShoutOuts Media, a digital innovation and advertising intelligence firm, has announced the elevation of Monika Sharma to Director, Client Servicing a move that highlights the company’s commitment to strengthening its senior leadership and accelerating client-focused growth.
A long-standing pillar of the organisation’s servicing and delivery ecosystem, Monika has played a vital role in managing marquee accounts, steering integrated campaigns, and nurturing enduring client relationships. In her new position, she will head the Client Servicing function, overseeing strategic account management, service excellence, and collaboration across internal teams.
Sharing his thoughts on the promotion, Ashish Kulshrestha, Founder & CEO of Digital ShoutOuts Media, said that Monika’s leadership, ownership, and strong grasp of client requirements have been central to building trusted partnerships. He added that her elevation reflects both her consistent performance and the confidence she commands within the organisation.
Mukesh Kumar Tuhania, COO, echoed the sentiment, noting that Monika has brought discipline, transparency, and scalability to client operations. According to him, her promotion will further reinforce the company’s delivery frameworks as it expands across platforms and solutions.
In her expanded remit, Monika will work closely with senior leadership to refine service models, enhance operational efficiencies, and ensure client engagements remain aligned with Digital ShoutOuts Media’s evolving AI-driven capabilities, including audience intelligence tools and conversational creative platforms.